2018 Power Breakfast Recap

Nearly 100 Power Breakfast attendees were on hand to hear more about changing customer expectations in the energy industry on February 8, 2018.

We were proud to kick off the event by showing an introductory video about the Customers First! Coalition, our members, and our mission. We hope you’ll take a few minutes to watch it online and share it via Facebook or Twitter. You can also view more feedback about the video and event via the Twitter Moment, “2018 Power Breakfast.”

Keynote speaker Katrina McMurrian presented about the process used at the Critical Consumer Issues Forum to reach consensus between regulators, consumer advocates, and utilities on timely energy issues. For example, CCIF has published guiding principles on grid modernization (download report), meeting customer needs (download report), and connecting “smart” communities (download report). See Ms. McMurrian’s Power Breakfast power point presentation here.

Two panel presentations focused on customer feedback and changing policies. The Customer Feedback Panel included Kathy Kuntz of Cool Choices, Max Christman from Sustainability at UW-Health,  and Don Peterson from Madison Gas and Electric. The panel was moderated by Kristy Nieto of the Public Service Commission of Wisconsin. WisBusiness.com provided a summary of the panel presentation from the energy provider’s prospective, which you can read here: “MGE stepping up efforts to understand what customers want.”

The policy-makers panel featured Public Service Commission of Wisconsin Commissioner Mike Hubesch (@PSCWisconsin) and State Representative Katrina Shankland (@RepShankland), moderated by Brian Rude of Dairyland Power Cooperative, one of the Customers First! Founding members. Huebsch and Shankland discussed their views on affordable energy, renewables and energy efficiency, and regulation. Both shared their belief that effective utility regulation in the state helps protect Wisconsin customers.

Attendees also enjoyed plenty of networking opportunities with those interested in the energy industry. In our post-event survey, eighty-seven percent of respondents thought they were extremely or very likely to attend a similar event in the future.

We hope you’ll join us at a future event! Stay in the loop about future programming by joining our mailing list.

Power Breakfast Agenda

Our annual Power Breakfast is on Thursday, February 8, 2018. See the agenda below!

Power Breakfast Agenda

Thursday, February 8, 2018; 8 am – 11 am
Madison Concourse Hotel, Madison, WI

8:00 am – 8:30 am     Registration and buffet breakfast seating

8:30 am – 8:40 am     Welcome and CFC Video    

                                    Kristin Gilkes, Executive Director, Customers First! Coalition

8:40 am – 8:50 am     Opening Remarks and Speaker Introduction

                                    Ellen Nowak, Chairperson, Public Service Commission of Wisconsin

 8:50 am – 9:30 am     Keynote: “Changing Customer Expectations”

Katrina McMurrian, Executive Director, Critical Consumer Issues Forum

9:30 am – 9:45 am     Break 

9:45 am – 10:30 am   Customer Feedback Panel  

Moderator: Kristy Nieto, Assistant Division Administrator, Division of Water, Telecommunications, and Consumer Affairs, Public Service Commission of Wisconsin


Kathy Kuntz, Executive Director, Cool Choices

Max Christman, Sustainability at UW-Health

Don Peterson, Assistant Vice President – Strategic Products and Services, Madison Gas and Electric

10:30 am – 11 am      Policy-Makers Panel

Moderator: Brian Rude, Vice President, External and Member Relations, Dairyland Power Cooperative


Mike Huebsch, Commissioner, Public Service Commission of Wisconsin

Rep. Katrina Shankland, Member, Joint Committee on Finance

2018 Power Breakfast Registration

2018 Customers First! Coalition Power Breakfast

Thursday, February 8, 2018

8 am – 11 am

Concourse Hotel, Madison, WI

Register today! 

Registration Link: https://www.eventbrite.com/e/2018-customers-first-power-breakfast-tickets-41430386401

Printable Invite and Agenda

M-WERC Smart Grid Event

Join the Midwest Energy Research Consortium (M-WERC) for its Grid Modernization and Smart Grid event on January 25 from 9:00 a.m. to 2:00 p.m. CST.

The Grid Modernization and Smart Grid event will focus on transmission technologies and advanced distribution systems as they relate to the energy industry. The event will be held at the University of Wisconsin – Madison campus at the Union South facility in the Varsity Ballroom. M-WERC Chair Ellen Nowak will kick off the event with opening remarks and an accompanying presentation.

The day will continue with the following confirmed speakers and presenters through 2:00 p.m., and lunch will be served to registered attendees:

  • Keynote Presenter – Ellen Nowak, Chair of the Public Service Commission of Wisconsin
  • Argonne National Laboratory – Guenter Conzelmann
  • Electric Power Research Institute – Mark MacGranaghan
  • Eaton Corporation – John Heath
  • Madison Gas & Electric – David Blankenheim
  • Alliant Energy – Megan Dyer
  • Xcel Energy – Deb Erwin
  • We Energies – Paul Gogan
  • American Transmission Company – David Wojtczak
  • Midwest Energy Research Consortium – Alan Perlstein
  • Wisconsin Energy Institute – Gary Radloff.

To register for this M-WERC event, visit this link..

2017 Power Dialogue

Power Dialogue: What is grid modernization…and are there benefits?
November 1, 2017 3:00 PM
Madison Club
5 E Wilson St, Madison, WI


3:00 pm – Registration

3:30 pm – Opening remarks from PSCW Chairperson Ellen Nowak

Link: Nowak Ellen Customers First Power Dialogue 11.01.17

3:45 pm – 4:45 pm – Panel: What is grid modernization…and are there benefits?

Link: Kihm-Grid Modernization Moderation

4:45 pm – 6:00 pm – Networking

Link: CFC Photo Album_ Nov 1 2017 Power Dialogue