Electric Wire, Episode 9 – Utility Regulation and Protecting Customers

We’re talking utility regulation! We start with a simple question – why are utilities regulated? (Ok, this question technically doesn’t get asked until minute 7:56, but who’s counting?) We also sort through some common terms on this topic, including discussion about deregulation, restructuring, and retail choice. These topics were central to the founding of the Customers First! Coalition over twenty years ago.

Our first interview is with Commissioner Ellen Nowak of the Public Service Commission of Wisconsin. We discuss some basics of utility regulation from a regulator’s perspective, as well as her take on topics like retail choice and performance-based ratemaking.

Next, Bill Malcolm of AARP joins to discuss his views on regulation and protecting utility customers. Follow Bill on Twitter @RTOWatchdog. He’s also available to connect on Facebook and LinkedIn. AARP web site: https://www.aarp.org/

Interview with Commissioner Nowak begins at minute 3:30.

Interview with Bill Malcolm begins at minute 35:00.

Links from show notes

CUB Illinois: Report: Since 2015, IL Customers Have Lost $1 Billion With Alternative Suppliers
https://www.prnewswire.com/news-releases/report-since-2015-il-customers-have-lost-1-billion-with-alternative-suppliers-301110974.html

Link to download referenced 2019 Illinois Commerce Commission report: https://www.icc.illinois.gov/downloads/public/July%201%20ORMD%20Final%20PR.pdf

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