Madison, WI - The latest episode of the Electric Wire podcast examines some consumer issues associated with residential and commercial solar installations. Potential solar customers have many good options for reputable installers to work with, and by doing due diligence and planning, customers can feel confident they are making a sound investment.

Steve Freese, President and CEO, Wisconsin Electric Cooperative Association, co-hosts this episode along with Kristin Gilkes, Executive Director, Customers First Coalition.

Special guests include:

• Michael Domke, Director, Bureau of Consumer Protection; Wisconsin Department of Agriculture, Trade, and Consumer Protection

• Leah Samson, Residential Energy Engineer;  Madison Gas & Electric

Listen to the episode wherever you get your podcasts, or on our YouTube channel here: https://youtu.be/g-FRPsCxc7E

Mike and Leah answer the following questions and more during this episode:

• What’s driving customers towards installing their own solar? (16:15)

• Are there particular issues with door-to-door solar sales? (18:00)

• What recourse do customers have if there is a problem with their solar installation? (29:00)

• Where should customers considering solar start? (34:00)

Links from episode

Wisconsin Electric Cooperative News, Steve Freese Column: Contact Your Cooperative Before Making the Call on Solar

https://wecnmagazine.com/article/cont...

DATCP Consumer Complaint Hotline: 1-800-422-7128

DATCP Solar Buying Tips:

https://datcp.wi.gov/Documents/SolarP...

DATCP Bureau of Consumer Protection:

consumerprotection.wi.gov

Energy.gov Homeowners Guide to Going Solar

https://www.energy.gov/eere/solar/hom...